Terms and conditions

Who we are

YouBeChef is a trading name of Wight Table Limited, registered in England and Wales, company number 08519683, VAT number GB 207 369 407. Registered office: Royal Maritime House, 17 St Thomas Street, Ryde, Isle of Wight, PO33 2DL.

Contact: info@youbechef.com

Orders

Placing an order is an offer to buy. A contract forms when we confirm your order by email. We may decline an order — for example if we can't deliver to your postcode, or an item is unavailable.

Prices include VAT where applicable. Delivery charges are shown before you pay.

Food, allergens and your responsibility

Allergens are listed against every dish on every product page. Our kitchen handles all major allergens and we cannot guarantee the absence of traces. If you have a serious allergy, please contact us before ordering.

Boxes arrive chilled and must be refrigerated on arrival. Follow the storage and cooking guidance included. We aren't liable for illness arising from food stored, handled or cooked otherwise than as instructed.

Cancellation and refunds

Our boxes are freshly prepared to order and are perishable. We need at least 7 full days' notice before your delivery day to cancel and refund an order.

Because the goods are perishable, the statutory 14-day right to cancel under the Consumer Contracts Regulations 2013 does not apply to them.

Nothing here affects your legal rights if goods are faulty, not as described, or not of satisfactory quality.

Delivery

See our Delivery page. Once an order is with our courier we can't accept liability for delivery issues, but we will always work with them to resolve anything that goes wrong.

Gift cards

Valid 12 months from purchase, redeemable against any YouBeChef box, part-redeemable, non-refundable and not exchangeable for cash.

Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. Otherwise our liability is limited to the value of your order.

Law

These terms are governed by the law of England and Wales.

Last updated: 29.09.2026