Privacy notice

Wight Table Limited (trading as YouBeChef) is the data controller for personal data collected through youbechef.com. Company number 08519683, Royal Maritime House, 17 St Thomas Street, Ryde, Isle of Wight, PO33 2DL. Contact: info@youbechef.com

The short version: we use your details to take your order, deliver it and answer you. We only send you news if you ask for it. We never sell your data.

What we collect and why

When you order: your name, email, phone, delivery address, what you ordered, your delivery day and any note for the kitchen. We need these to take payment, make and deliver your box, and contact you about it. Lawful basis: contract.
When you buy or use a gift card: the buyer’s name and email, the recipient’s name and email, your message, the amount and the card’s code and balance. Lawful basis: contract.
Order history: for customer service, refunds, accounts and tax records. Lawful basis: contract and legal obligation.
If you join the mailing list: your email and a record of your consent: the date and time, the page you signed up from and your confirmation click. Lawful basis: consent.
If you ask to be told when something is back in stock: your email, used for that one message.
When you check a postcode: the postcode you type, to tell you whether we deliver there.
When you browse: the technical data any website receives (IP address, browser, pages viewed), and our own count of page visits, which does not identify you. Google Analytics, Meta and Trustpilot only if you accept them. See Cookies below.

We do not see or store your full card details. Card payments are taken by Stripe.

Who we share it with

Only the services we use to run the shop, each for its own job:

Stripe: takes card payments. Stripe is the controller of the card details you give it.
APC: delivers your box, so they receive your name, address, phone and email.
Supabase: our own secure database, hosted in London, which holds orders, gift cards and the mailing list.
Amazon Web Services (Amazon SES, London): sends order confirmations, gift card emails and the newsletter.
Netlify: hosts the website. It receives your IP address when a page loads, as any web server does.
postcodes.io: a public postcode lookup. It receives the postcode you type and nothing else.
Google Analytics, Meta and Trustpilot: only if you press Accept on the cookie banner.
Our accountants, for financial records, and regulators or the police only where the law requires it.

We never sell your data.

How long we keep it

Order and transaction records for six years, to meet UK tax requirements. Gift cards for as long as they are valid, then with the transaction records. Mailing list details until you unsubscribe; we keep the record of your consent for a period afterwards so we can show it was given. If an email to you bounces or you mark one as spam, we keep your address on a do-not-email list so it is not written to again.

Marketing

We only email you news if you have asked for it. When you sign up we send one email to confirm it is really you, and nothing else until you click it. Every marketing email has an unsubscribe link. Placing an order does not add you to the mailing list. Unsubscribing does not stop the emails you need about an order.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and withdraw consent at any time. Email info@youbechef.com. We reply within one month.

If you’re unhappy with how we’ve handled your data you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

Needed for the shop: one cookie of our own, ybc_consent, remembers your answer to the cookie banner for a year. Your basket and any discount code are kept in your browser, not on our servers, until you order. Stripe sets its own cookies on its payment page to prevent fraud.
Only if you press Accept: Google Analytics (how the site is used), the Meta pixel (measuring our advertising on Facebook and Instagram) and the Trustpilot review display. Decline keeps all three off.
Our own visit count: separately from cookies, the site counts page visits and button clicks using a random number kept in your browser for the length of your visit only. It is not linked to your name, email or IP address and is never shared.
Links in our emails: a link in one of our newsletters carries the name of that issue and of the link, never anything about you. If you arrive that way, the site keeps the name for your visit only and notes it with any order you place, so we can tell which emails are worth sending.

To change your choice, clear the cookies for youbechef.com in your browser and the banner will ask again.

Data outside the UK

Our database and our email service hold data in London. Stripe, Netlify, Google, Meta and Trustpilot may process data in the United States or elsewhere. Where that happens, the transfer is covered by the UK’s adequacy decisions or by standard contractual clauses approved by the ICO.

Last updated: 7 October 2026